Shipping Policy

Last updated: July 2026

Thank you for shopping with Zavani. We are committed to delivering your order safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods or promotional events, processing times may be slightly longer.

Shipping Areas

We currently ship throughout South Africa.

At this time, we do not offer international shipping.

Delivery Times

Estimated delivery times after your order has been dispatched:

• Major cities: 2–5 business days
• Regional and outlying areas: 3–7 business days

Please note that these are estimated delivery times and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the size or weight of your order.

From time to time, Zavani may offer free shipping promotions. Any applicable conditions will be displayed on our website.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, where available.

Incorrect Shipping Information

Please ensure your delivery address and contact details are correct before completing your order.

Zavani cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us and we will work with the courier to investigate the delay.

While we will do our best to assist, delivery times are subject to the courier's operations.

Damaged Packages

If your package arrives visibly damaged, please take photos of the packaging and contents and contact us as soon as possible.

If an item is damaged during transit, we will work with you to arrange a replacement or refund where appropriate.

Contact Us

If you have any questions about shipping or your order, please contact us:

Email: hello.zavani@gmail.com

We aim to respond to all enquiries within 24–48 business hours.